Monday, 26 March 2012

Blinds Suppliers


Decora-Blinds supplier beyond compare
When you think of window blinds industry, the first name that comes to mind is Decora Blind System. It is a ISO9001 company that supplies all types of window blinds, machinery and needed components. It is a family business that is in window blinds business for the past 26 years. Initially it served the customers in UK and Ireland and became a runaway success. It has now entered the European market to supply blinds and as in UK it has become a leading blinds supplier in Europe too.
Decora invests in improving the quality of staff by laying emphasis on training and education. The company grew so fast that it had to change the premises three times to accommodate the increase in staff strength. The outstanding success of Decora is due to careful corporate planning, its trained work force and the usage of latest machinery that uses cutting edge technology.

Luxaflex- Experts in unique window blinds solutions
Luxaflex is one of the leading suppliers of window blinds supported by Hunter Douglas group in Australia. It is well known for its quality of workmanship and is much sought after because of its widest range of window treatment products such as all types of blinds collection, shutters, sunscreens and others. All the components for every type of window treatment option are sourced from manufacturing plants owned by Hunter Douglas group in USA, Australia and Europe. This is done to ensure quality of every single component that goes into the making of window blinds. Hunter Douglas is awarded ISO 9002 for it’s commitment to quality.
Luxaflex takes care to keep pace with the latest window covering trends, styles and fashions by constant monitoring locally as well as internationally. All the products from Luxaflex are created to have utility as well as decorative value to give customers the maximum value for money. All the window treatment products are available in many varieties, styles, shapes and colours to complement any type of room. Luxaflex is one of the proud suppliers of  window treatment products to many countries worldwide such as France, Denmark, Spain,  Germany, Belgium, Finland, UK, Ireland, Switzerland, Norway, Netherlands, Austria, Sweden, South Africa, Latin American countries, Australia, Asia pacific and middle east countries.

Louvolite- The window blinds with style and elegance
Louvolite is a well known name in blinds industry in UK who is famous for creating quality window blinds that are very attractive and pleasing to the eye. The fact that they supply made to measure window blinds to over 100 countries globally proves that their products are of highest quality. Besides they have a huge collection of quality window treatment options such as vertical blinds, roller blinds, roman blinds, venetian blinds, pleated blinds, apex blinds, perfect fit blinds, panel blinds and others to suit every customer’s window covering needs.
Louvolite invests huge sums in R&D to create new products in new designs with new materials that captures the imagination of customers. They manufacture all the blinds components in their own factory to ensure quality. Due to their reliable service, quality products and innovative styles, their products are in great demand and it is expected to grow further.

Monday, 19 March 2012

Why Customer Satisfaction is important in blinds business?


Customer satisfaction is a measure of how blinds supplied by a company meet or surpass customer expectations. It is seen as a key performance indicator in the business.
Why Customer satisfaction is important in the blinds industry?
1. The customer profitability rate tends to increase over the life of a retained customer.
2. Happy customers tell at least four others of a positive experience.
3. Dissatisfied customers tell as many as 12 about a negative experience.
4. It costs between five and six times more to attract a new customer than to keep an existing customer.
5. Companies can boost profits from 25 percent to 125 percent by retaining 5 percent more existing customers.
6. A 2 percent increase in customer retention has the same effect on profits as cutting costs by 10 percent.
You can increase your customer satisfaction by
1. Staying in contact with customers on a regular basis. This can be done by sending e-mails when there is an offer to buy cheap blinds, Newsletters, Greetings on holidays and birthdays etc...
2. Resolving your customer’s complaints quickly and successfully. This can be done by answering all the e-mails and phone calls of your customers immediately. This will show your customers that you really care about them.
3. Making it easy for your customers to contact you. This can be done by offering as many contact methods as possible.
4. Giving your customers more than they expect. This can be done by sending thank you gifts, free installations, and discount vouchers to lifetime customers to buy cheap blinds.
5. Allowing customers to give feedback. You can do this by taking surveys on a regular basis or by randomly calling your customers to get their opinions.